Q: The machine stops printing for some time and then resumes printing
A: Check the IP address state of the machine in the upper left corner of the software. If it is OFF, it means that the machine is disconnected from the computer. Please check the network
Check whether the cable is properly connected and reconnect the machine and computer
If the device is connected through a router, check whether the IP address of the device is occupied by another device
Address set to a fixed free IP address and try printing again
Replace the mainboard
According to the above inspection is not resolved please contact Jindex customer service
Tel：0755-86290881/5 to 8007、8009
Contacts：18923737801
Fax：0755-86290884
Email：market@jindex.net
Address： Jindex Tech. Park, Block 7, Dawei 3rd Rd. Xinqiao Shajing Bao-An Dist., Shenzhen, PRC China
